Privacy Policy

⋆ Period Tracker ⋆

Effective date: Oct 27, 2021

By means of this Privacy Policy we explain how LUCKY LABS LP ("Company" or "we" or "us") process Personal Data from our users ("You") when you interact with PERIOD TRACKER, including through our website and/or mobile app (PERIOD TRACKER). It also shows what kind of personal data we process, how your personal data is processed and what choices you have relating to your personal data, and how you can contact us. We do care about your Personal Data.

We reserve the right to and may change this Privacy Policy from time to time. We will notify you either by email about it or through the App. Please review our Website and the App for the latest updates on our data privacy practices. If you do not accept the terms of the Privacy Policy, we ask that you do not use the App. Please exit the App immediately if you do not agree to the terms of this Privacy Policy.

PERSONAL DATA WE COLLECT FROM YOU

Personal Data we may collect automatically

When you access or use our Application we may automatically process the following information:

Data from external sources: We may use third-party tools like Apple, Facebook/Google Analytics, Appfigures, Amplitude, Firebase, Appsflyer, Qonversion, Apphud that provide us some of your attribution data that we further utilize to customize and personalize your App experience, for improving the Application and serving the Ads. We also use such data for statistical purposes and analytics.

We do ask you to see Privacy Policy of such third-party tools:

HOW AND WHY WE USE YOUR PERSONAL DATA

Being General Data Protection Rules (GDPR) compliant company we will not process your Personal Data without letting you know or having any reasons for that whatsoever. So, for any purpose of processing your Personal data we need to have legal basis to do it.

Depending on a case, we will process your Personal data based on the following legal basis:

Our purpose to process you data is to provide you the Services we do (through the App).

Here you can find some examples how we process your Personal data and what's the purposes of such processing:

PurposeLegal basisExample
To understand how you use our Application. To allow us to track various interactions that occur in our app (using third-party solution such as amplitude) Consent To decide what features should we focus on. We could understand customer's behavior or preferences to improve our Services and Application
To customize your preferences when you use the App Consent Based on your preferences and information you let us know/see we may provide you needed services
To provide and deliver the services you request, process transactions and send you related information, including confirmations and reminders Terms and Conditions For example, using your device data we may send you a reminder. You can disable this anytime in your phone settings
To respond to your comments, questions and requests and to provide customer service Terms and Conditions We may process your name and email to reply to your support request
To send you technical notices, updates, any alerts or support messages Legitimate interest We may send you an email notification that contains a technical or other essential information. You can opt-out anytime by contacting us at support@myperiodtracker.net

PURPOSES FOR USING THIRD PARTIES SOLUTIONS

PurposeLegal basisExample
To improve our services we can use your google advertising id (aaid) apple identifier(for advertising (idfa) facebook id as well as your device data Consent If you give us your consent we can see the results of third parties analytics, to monitor, optimize and get more downloads, to be visible to downloads to advertise our services and will use it to improve our App, to create new useful and related features, to expand the App possibilities and create new services
To personalize our ads Consent Data to tailor ads and possibly even show them to you at the relevant time

WE FOLLOW THE NEXT PRINCIPLES OF PROCESSING:

YOUR PRIVACY RIGHTS

It does not matter for us what country you come from. We do care you privacy rights are available for you at any time. Please, be informed about them and let us remind you that you can ask your questions about your rights at any time

TRANSPARENT INFORMATION AND COMMUNICATION WITH YOU

Please, be informed we make sure that we have all applicable measures to provide you any information and access about your Personal data and communication with you

CORRECTION OF PERSONAL DATA / RESTRICTION OF PROCESSING / ERASURE OF YOUR PERSONAL DATA

You have the right at any time to ask us to make the corrections in your data (if any), to restrict to process them or to obtain the erasure of your personal data without undue delay. Please contact us at any time regarding this.

RIGHT TO OBJECT TO PROCESSING

In some cases you have the right to object at any time to processing of your personal data. This refers to direct marketing purposes as well. So, please, apply the opt-out mechanism or just contact us.

In order to exercise your privacy right you can contact us at any time at: support@myperiodtracker.net

We will work with your request as soon as possible but no longer than 30 (thirty) days since its receipt

IMPORTANT TO KNOW:

In case we do not understand the subject of your request we may engage the individual to better understand the motivation and content of the request.

In some cases we may ask you to confirm your identity. This is made to ensure that no rights of third parties are violated by your request.

If you think that we do something incorrectly, let us know first at support@myperiodtracker.net. We will do our best to communicate with you and identify your complaint (if any) and resolve your concerns.

RETENTION OF YOUR PERSONAL DATA

WHEN YOU USE THE APP

We will process/see your Data as long as our App is active on your Device or needed to provide you Services and only for as long as it serves purposes of processing identified in this Privacy Policy.

AFTER YOU STOP USING THE APP

If you choose to delete the App, please be informed all the Data shall disappear and we will no longer see or process it. You should be aware that we or the named third parties may retain certain Personal Data and other information after you delete the App as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

THIRD PARTIES PROCESSING YOUR PERSONAL DATA

We do not share your personal data with any third-parties except those directly named in this Privacy Policy. The list of such third parties you can find in Section above: "PERSONAL DATA WE COLLECT".

For example we may share some of your non-health Personal Data with AppsFlyer, a mobile marketing platform. By using AppsFlyer we can be listed to a marketing campaign and media source AppsFlyer does and it helps us to increase our users, to improve the Services we can provide you.

We would like you to know that at any time you can opt-out or influence personalized advertising.

How to activate opt-out option:

iOS: On your iPhone or iPad, go to "Settings," then "Privacy" and tap "Advertising" to select "Limit Ad Track". In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.

To learn even more about how to affect advertising choices on various devices, please look at the information available.

HOW "DO NOT TRACK" REQUESTS ARE HANDLED

Our Service does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

SECURITY

Please understand that you can help keep your information secure by choosing and protecting your password device appropriately, not sharing your password and preventing others from using your mobile device. Please understand that no security system is perfect and, as such, we cannot guarantee the absolute security of the App, or that your information will not be intercepted while being transmitted to us.

AGE LIMITATION

We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at support@myperiodtracker.net.

INTERNATIONAL PERSONAL DATA TRANSFERS

Please, be informed that we comply with GDPR rules. In case we cooperate with non-European partners solutions (named in this Privacy Policy) we check if such companies are complied with GDPR.

CONTACT US

You may contact us at any time for any details regarding this Privacy Policy. Please, be informed we will inform you as well as any updated of this Policy appears. For any questions please contact us at support@myperiodtracker.net.